Privacy Policy and Terms of Use

Introduction
Welcome to the BluEdge website. Your privacy is important to us. This Privacy Policy describes the information we collect, how we use it, and the rights and choices available to users regarding their information.

Information We Collect
We collect different types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, phone number, physical address, and other contact details.

  • Browsing Information: IP address, browser type, pages visited, time spent on the site, and other browsing data.

  • Usage Information: Data about how you use our services, your preferences, and interactions.

How We Use the Information
We use the collected information for several purposes, including:

  • Service Provision: To deliver, maintain, and improve our services.

  • Communication: To send notifications, respond to inquiries, and provide customer support.

  • Marketing: To send newsletters and other marketing communications (with prior consent, when required).

  • Security: To monitor and protect our services against fraud and other illegal activities.

  • Compliance: To meet legal and regulatory obligations.

Sharing Information
We may share your information with:

  • Service Providers: Third parties that provide services on our behalf, such as payment processors, hosting providers, and marketing service providers.

  • Legal Authorities: When required by law or to protect our rights, property, or safety.

  • Business Partners: With your consent, we may share information with partners for marketing or other business purposes.

Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Rights
Under the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018), as the owner of personal data, you have the following rights, which may be exercised by submitting a formal request to the data controller:

  • Confirmation and Access: You may request confirmation of whether your data is being processed and, if so, access the personal data we hold about you.

  • Correction: If you identify that any data is incomplete, outdated, or incorrect, you may request its correction.

  • Deletion or Anonymization: You may request the deletion or anonymization of your personal data, except in cases where retention is required for legal or regulatory compliance, regular exercise of rights, or legitimate interests of the controller.

  • Portability: You may request the transfer of your personal data to another service or product provider, upon express request and subject to trade and industrial secrets.

  • Restriction of Processing: You may request the temporary suspension of any processing activities if you wish to limit its use.

  • Objection: You have the right to object to data processing carried out under circumstances where consent is not required, if you believe it violates the LGPD.

  • Withdrawal of Consent: When data processing is based on consent, you may withdraw your consent at any time through a free and simple procedure.

Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our information practices. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact
If you have any questions or concerns about this Privacy Policy, please contact us at:

BluEdge
contato@bluedge-svc.com
Estrada Hélio R dos Santos 1000 OSEP – Imboassica, Macaé – RJ, 27925-540
+55 (22) 2763-3152